Integrated Solutions to Drive Your Business Forward

Offering Avaya Resourcing and Outsourcing With Support Services Solutions Across Entire Avaya, Aspect, Verint, Genesys, And Nice Portfolio.

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Enterprise Support Solutions

We offer a wide range of flexible solutions to fit every partner’s needs without having to go through tedious hiring processes for backfills.

Resourcing

We help Business Partners and Managed service providers on Saving the cost of temp resources and shortfall scenarios without Long term Contracts required.

Installation

We guarantee of excellent service means installation with minimal disruption, smooth implementation of your new equipment and continued and open dialogue with you, our customer.

Support

With over 25 years+ combined industry knowledge, there is no issue too big or too small to approach us with.

Outsourcing

Ease everyday burning issues like Managing over-spill from the service desk with our dedicated remote resources and flexibility to outsource your service desk.

Support Solutions

We work with the business partners to help them expand their portfolio and win more business. Hence our support solutions are completely tailored form individual requirements. We offer full flexibility with our support services.

Product Support 8×5

Product Support 24×7

Temporary backfill for your key staff

Complete outsource of your service desk

Support add-on when your engineers are busy on projects

Moves, Adds and Changes (MAC’s) inclusion/exclusion

Temporary extension to your existing service desk

Company Profile

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Our vertical solutions expertise allows your business to streamline workflow, and increase productivity. Our support solutions are completely tailored to individual requirements. We offer full flexibility with our support services.

With our immense technical knowledge on the products, excellent support team and the most reasonable pricing in the market, we can guarantee you a win-win position with all your opportunities.

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About DBSL

Destiny Business Solutions Limited (DBSL) was founded in January 2011 focusing to provide communication solutions service and maintenance to large scale enterprises in the UK. With highly experienced unified communication engineers, DBSL provides the best service and maintenance to few of the biggest companies in the UK.

DBSL provides a complete maintenance support model for the Avaya Systems right from the Legacy Definity, Audixes to the latest Aura solutions like Experience Portal, AIC and lot more. We also cover legacy versions of Verint call recorders and Aspect ACD’s. All supported versions are covered for Genesys and Nice. With the help of our partners worldwide, we are able to support these systems globally. Since we only work with Business Partners or Service Providers, our services can be provided on a white-labelled basis. We specialize in supporting legacy hardware and software that is end of life and end of vendor support. DBSL consists of specialist engineering team qualified in installation and maintenance of Avaya Communication Manager, Avaya Aura and Contact Centre Products.

Empowering Businesses

42

Projects Delivered

3000

Hours Support Provided

20

Avaya Engineers Staffed

DBSL Advantage

Every organisation has different business needs and we offer flexible and custom support options to suit your business needs.

DBSL is happy to provide references for our work so you can have complete peace of mind ensuring quality services at the best prices.

Over the period of last 7 years, DBSL has worked with various business partners providing different levels of service based on requirements. We have been able to establish very positive and profitable relationships to enhance business growth.

We are confident about our service and are extremely proud of our service delivery and product support range. We would welcome you to enquire further on our service offerings and look forward to hearing from you.

Latest and legacy cover for most enterprise products

24 x 7 Support Options

Global coverage via our local support partners.

Ticket Tracking and updates

Experienced engineers with reduced resolution times

Regular monitoring and reporting

Vendor Support Portfolio

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DBSL provides a complete maintenance support model for the Avaya Systems right from the Legacy Definity, Audixes to the latest Aura solutions like Experience Portal, AIC and lot more. We also cover legacy versions of Verint call recorders and Aspect ACD's. All supported versions are covered for Genesys and Nice.

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Contact Destiny Business Solutions Limited for more information about our product & services. If you have any quires, please don’t hesitate to get in touch; we’re happy to help!
ADDRESS

Business Unit 20, Ground Floor,
Boardman House, 64 Broadway,
Stratford, London, E15 1NT

CALL US DIRECTLY

(+44) 20 3384 0914

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